fully describe your problem, as a list of steps (actions), in a support forum, existing bug or new bug report and. We may need "bad files" later for developers to examine.Īfter diagnosing, when you report your problem: Do not delete files, rename or move files instead. Note, all steps are essential, so please do not to skip any steps, especially disabling antivirus. Some steps are temporary *tests*, not a request for you to forever disable a feature. 
Please investigate the full list - which is simple when done one step at a time. To fix slowness, you investigate to eliminate impacts that may be coming from your environment, because Thunderbird can be affected by CPU, memory and disk activity from many sources.
Slowness in Thunderbird can be frustrating.
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